This Privacy Policy outlines the personal/identifiable information collected through visits to ("We" or "Us") and how this data may be used. By visiting you are agreeing to the terms and practices set out in this policy (together with our terms and conditions and any other documents referred to therein). The terms "Customer", "Candidate" and "Hosted Services" are used throughout this document and are defined inline with the terms and conditions, the term "Users" included Customers, Candidates and visitors to who do not have a registered account.

The term "Data" includes names, email addresses and any other information as outlined below. The Data collected depends on how our Services are used and also whether the visitor is a Customer or Candidate. Collecting data in different ways helps to keep services safe to use and assists in the identification of issues if queries arise regarding accounts with us.

1. Data we collect

Personally identifiable information may be collected in order to provide services to users. These include:

Information provided by the Customer/Candidate - Primarily relating to information provided upon signing up to our services, all information provided may be stored in order to identify you/your account. This includes, but is not limited to; Company information and Personal contact details such as name, email, phone numbers etc.. Where emails are sent by us on behalf of the customer, email addresses will have been provided by the Customer and the Customer should ensure the relevant permissions have been obtained for this information to be shared. If credits are purchased,payment information (i.e. your PayPal details) will be stored. This will be used to track the status of your payments.

Information we collect - We store technical information, such as Internet protocol (IP) addresses and login information, browser type and version, time zone setting etc. in order to make the service a better experience. We may also use cookies to store information about your current session.

Other information - We may also store information provided to us by third parties including Candidates. We will also store candidate information such as test scores and IP address in order to provide this to you as part of our services and to assist in ensuring that the assessment has not been tampered with.

Users have the right to access data which is stored about them. All requests should be communicated through our contact page. Access requests may be subject to an administrative fee of £10.

2. Uses of data

The data we collect from you, as described above, is used by our website Administrators in order to enhance the user experience, however some data (such as company name) is provided to candidates when completing assessments. Similarly, candidate information provided in the assessments is provided to the registered user. We may share your information with selected third parties such as:

  • • search engine providers in or to optimise;
  • • in such situations where business assets are sold; or
  • • in order to comply with any legal obligation.

Some examples of how data is used by our administrators include but are not limited to:

  • • To verify an identity when providing customer support;
  • • To process a payment, communicate regarding a payment, and provide related customer service;
  • • To provide updated / advertising regarding goods and services which may be of interest to the user;
  • • To improve or modify our services and/or develop new products; and
  • • To aggregate data and provide comparisons of Candidate performance across customer accounts.

You have the right to request that your information is not used for marketing purposes, we make every effort to ensure that users are made aware if their data may be used for marketing or advertising purposes. If you would like to exercise this right, please use our contact page.

3. Storage of data

We employ strict security procedures to ensure that the data we have collected is stored safely on our web servers. Our web services may be located outside of the United Kingdom. We never store plain text passwords nor do we make your information publicly available. We encrypt some personal data we store to make sure not even our administrators can identify the plain text being stored (e.g. passwords). It is your responsibility to ensure the safety of this password, we will never ask for you to share this with us. We use make every effort to protect and Data stored on behalf of users however. Unfortunately, it is not possible for a data transmission or storage system to be 100% guaranteed secure. If you feel that the security of your account has been compromised, please contact us immediately.

We continuously check and maintain our security procedures for best practise. Data is retained in order to satisfy the needs of the services provided to users unless a longer retention period is required or permitted by law. Accordingly some residual data may be retained upon closure of an account.

4. Use by minors

We do not allow under 18's to use our services; this is against our terms of use and hence prohibited.

5. Updates to the Privacy Policy

We reserve the right to amend these terms. You may, however, request that we delete all of your personal data along with access to our website. It is important if you disagree with an amendment to our policy that you communicate this to us immediately.

6. Contact

Please use our contact page. to communicate any queries or concerns with our privacy policy.